Terms of Use

THE FOLLOWING TERMS OF USE ARE A BINDING LEGAL CONTRACT WHICH APPLY TO ALL USERS, WHETHER YOU ARE A DRIVER, CARRIER, CUSTOMER OR VISITOR. PLEASE REVIEW THESE TERMS CAREFULLY AS THEY GOVERN YOUR USE OF, AND/OR ACCESS TO, OUR SERVICES.

Lanefinder Workforce Solutions LLC, doing business as (DBA) Lanefinder (“Lanefinder,” “we,” “us,” “our”), operates the Lanefinder platform. Lanefinder Workforce Solutions LLC and YouCruit LLC are wholly owned subsidiaries of Lanefinder Holdings, Inc., a Delaware corporation.

These Terms of Use (“Terms”) govern your use of and access to our websites, mobile applications, and related services (collectively, the “Services”). By accessing or using the Services, you signify that you have read, understood, and agree to be bound by these Terms. If you accept on behalf of your employer or another entity, you represent that you have the authority to bind that entity. If you do not agree, do not use the Services.

These Terms incorporate, by reference, our Privacy Policy and any legally required notices provided separately.

YOU MAY NOT ACCESS THE SERVICES IF (I) YOU ARE A THIRD PARTY RECRUITTER THAT IS NOT DIRECTLY CONTRACTED BY A CARRIER USING OUR SERVICES, OR (II) YOU ARE AFFILIATED WITH A DIRECT COMPETITOR OF LANEFINDER OR DEVELOPING A COMPETITOR APPLICATION, EXCEPT WITH OUR PRIOR WRITTEN CONSENT. IN ADDITION, YOU MAY NOT ACCESS THE SERVICES FOR PURPOSES OF MONITORING THEIR AVAILABILITY, PERFORMANCE, OR FUNCTIONALITY, OR FOR ANY OTHER BENCHMARKING OR COMPETITIVE PURPOSES.

1. Eligibility

You must be at least eighteen (18) years old (or the age of majority where you reside, if higher) to use the Services.

Our Services are intended for users in the United States. You must have a U.S. phone number to create an account or use our AI Agent Services.

You may not use the Services if your access has been previously suspended or terminated by Lanefinder.

2. Accounts

You must provide accurate and complete registration information and keep it up to date.

You are responsible for safeguarding your credentials and for all activity under your account.

Sub-Accounts: If you create sub-accounts for other users (e.g., for employees within your company), you are responsible and liable for all actions taken by those sub-accounts as if they were your own.

Notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree to use the Services only for lawful purposes and as permitted by these Terms. You agree not to:

• Interfere with, probe, scan, or test the vulnerability of the Services or related systems.
• Upload or transmit any content that:
  • Is false, misleading, or impersonates any other individual.
  • Is lewd, offensive, inflammatory, harassing, threatening, defamatory, or otherwise objectionable.
  • Depicts or constitutes nudity.
  • Constitutes spam, "junk mail," or advertises any business other than as intended by the Services.
  • Seeks to obtain private financial information from any user.
  • Contains viruses, Trojan horses, worms, spyware, or other harmful computer code designed to damage, interfere with, or intercept any system, data, or personal information.
  • Violates the intellectual property rights of a third party.

We may monitor content, remove content, or suspend accounts if we believe these Terms have been violated.

4. Customer Content

You retain ownership of the content you submit (“Customer Content”). You grant Lanefinder a non-exclusive, worldwide, royalty-free, transferable license to host, reproduce, modify, adapt, translate, publish, publicly perform, publicly display, and distribute Customer Content solely to operate, provide, secure, and improve the Services. This license ends when your content is deleted from our systems, except where retention is required by law, for legitimate business purposes (e.g., fraud prevention, audit), or where copies persist in backups for a limited time.

5. Carrier Representations and Warranties

If you are a Carrier, you represent and warrant that (i) you have all necessary rights, licenses, and consents to upload and use your Customer Content (including job postings) on the Services; and (ii) your Customer Content and your use of the Services will not violate any applicable laws, rules, or regulations (including, but not limited to, anti-discrimination and employment laws) or infringe upon the rights of any third party.

6. Ownership of Aggregated Data

As between you and Lanefinder, you own your Customer Content. However, you grant Lanefinder the perpetual, worldwide, irrevocable right to anonymize, de-identify, and/or aggregate your Customer Content and other usage data ("Aggregated Data"). You agree that Lanefinder is the sole and exclusive owner of all Aggregated Data and may use such data for any lawful purpose, including to improve the Services, develop new features, train AI models, and create analytical benchmarks and industry reports.

7. Paid Services; Billing; Refunds

Types of Paid Services: Some Services require payment. These may include (i) recurring subscriptions (e.g., for platform access) or (ii) one-time purchases (e.g., for specific reports or other standalone products).

Billing: Unless otherwise stated, fees for recurring subscriptions are billed in advance. Fees for one-time purchases are billed at the time of purchase.

Subscription Term and Auto-Renewal: Your subscription for recurring Paid Services will be for a fixed term (e.g., monthly or annual). Your subscription will automatically renew for an equivalent term unless you cancel it in accordance with the cancellation policy before your current term expires.

Price Changes: We reserve the right to change our prices. For existing subscribers to recurring services, any price changes will take effect at the start of your next renewal term, provided we give you at least thirty (30) days' advance written notice. Prices for one-time purchases are as-stated at the time of purchase.

Refunds: All fees (for both subscriptions and one-time purchases) are non-refundable, except as required by applicable law. If such law requires a refund, we will provide a prorated refund or other legally required remedy.

Taxes: You are responsible for applicable taxes, levies, and duties.

8. Communications & Call Recording

By providing your contact information, you consent to receive communications about the Services. You cannot opt out of essential account/service notices.

Marketing calls or texts using autodialers or prerecorded messages will only be sent with your express consent, which you may revoke at any time.

Call Recording and AI Agent Services: Where permitted by law, we may record or monitor calls for quality and training. This includes the use of AI Agent Services to generate features like automatic call notes and reports.

If you are a Carrier, by using the call functionality of the Services, you explicitly consent and agree that all calls you make or receive through the platform will be recorded for these purposes.

We will provide any legally required notification (e.g., an audio notice) to the other party (such as the Driver) at the start of any call that may be recorded.

9. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and share information.

10. Confidentiality

Definition: "Confidential Information" means all non-public information disclosed by one party ("Discloser") to the other ("Recipient"), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Our Confidential Information includes our Software, business plans, and pricing. Your Confidential Information includes your non-public business data and internal hiring information submitted to the Services.

Obligations: The Recipient agrees to (i) use the same degree of care that it uses to protect its own confidential information (but not less than reasonable care) to prevent unauthorized use or disclosure, and (ii) use the Discloser's Confidential Information only to fulfill its obligations or exercise its rights under these Terms.

Exceptions: Confidential Information does not include information that (i) is or becomes publicly known through no fault of the Recipient; (ii) was in the Recipient's possession without a duty of confidentiality before disclosure; (iii) is independently developed by the Recipient; or (iv) is rightfully received from a third party without a duty of confidentiality.

Clarifications on Driver Data & Exclusivity: To be clear, this Confidentiality clause does not, and shall not be interpreted to, grant the Carrier any ownership or confidentiality rights over a Driver's personal data or Customer Content. Driver data is the property of the Driver. Furthermore, Lanefinder is a job marketplace. A Carrier's use of the Services does not grant the Carrier any exclusivity over any Driver, even if that Driver has applied to them. Lanefinder retains the right to promote other jobs from other carriers to all Drivers using the platform.

11. Modifications to These Terms

We may update these Terms. For material changes, we will provide advance notice (e.g., by email or in-app) at least 30 days before the changes take effect, unless earlier enforcement is required by law. Your continued use after the effective date constitutes acceptance.

12. Modifications to the Service

We reserve the right at any time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Lanefinder shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

13. Intellectual Property

You acknowledge and agree that the Services, including any necessary software used in connection with the Services ("Software"), contain proprietary and confidential information protected by applicable intellectual property laws.

Our Content & Software: Lanefinder and its licensors hold all rights, title, and interest in the Services, the Software, and all related content (excluding Customer Content), including all intellectual property rights. You are granted a limited, non-exclusive, revocable license to access and use the Services and Software as permitted by these Terms. This license is not a sale and does not transfer any ownership rights to you.

Trademarks: The "Lanefinder" name, logos, and any other trademarks or service marks ("Trademarks") are the property of Lanefinder. You may not use these Trademarks without our prior written permission.

Prohibitions: You agree not to (and not to allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software or Services.

Feedback: Any suggestion, comment, or feedback you provide regarding the Services ("Feedback") may be used by us without restriction or compensation to you.

14. Third-Party Links & Integrations

The Services may contain links to third-party websites and offers for products and services ("Third-Party Links"). The Services may also allow you to connect or integrate with third-party applications or services, such as HRIS, payroll, or calendar systems ("Third-Party Integrations").

Disclaimers: Lanefinder does not monitor, control, or endorse any Third-Party Links or Integrations. We are not responsible for their content, products, services, or privacy practices. Your use of any third-party service is solely between you and the third party.

Risk of Use: You acknowledge that by using Third-Party Integrations, you are authorizing Lanefinder to exchange data with that service. We are not responsible for any disclosure, modification, or deletion of your data resulting from any such exchange, or for any failure or data corruption caused by a Third-Party Integration.

15. Driver Screening & Reporting Services

The Services facilitate your access to screening reports from third-party service providers, including but not limited to background checks, motor vehicle records ("MVR"), pre-employment screening program ("PSP"), and safety performance history ("SPH") (collectively, "Reports").

Our exclusive partner for these services is Foley, acting as a Consumer Reporting Agency (CRA). Your use of these features is subject to the following:

A. For Carriers

Relationship with Foley: Lanefinder acts as a billing intermediary and account administrator for Reports provided by Foley. We manage the administrative setup of your account with Foley and handle all billing for these services—you pay Lanefinder directly for any Reports you purchase. While we facilitate this process, Foley remains the Consumer Reporting Agency (CRA) responsible for the Report. By ordering Reports through our Service, you agree to be bound by Foley’s applicable terms and conditions. Lanefinder’s role is limited to providing the platform integration and billing, and we are not a party to the underlying legal agreement between you and Foley as it pertains to the content and compliance of the Reports.

Your Legal Responsibilities: You understand that you, as the end-user of the Reports, have specific, non-delegable legal responsibilities under the Fair Credit Reporting Act (FCRA) and other laws when requesting and using Reports for employment purposes.

Carrier Warranties: You represent and warrant that you and your affiliates will:

• Obtain all necessary, legally-compliant disclosures and written authorizations from Drivers before ordering any Report.
• Use Reports only for permissible employment purposes.
• Comply with all pre-adverse action procedures required by the FCRA, including providing the individual with a copy of the Report and a "Summary of Your Rights Under the Fair Credit Reporting Act" before taking any adverse action.
• Provide a final adverse action notice to the individual if a final adverse employment decision is made, including all notices required by the FCRA.
• Comply with all other applicable laws, including equal opportunity laws and the Driver's Privacy Protection Act (DPPA).

Carrier Record-Keeping (DQF): You acknowledge that you are solely responsible for your own legal and compliance record-keeping. Lanefinder may offer a "Driver Qualification File" (DQF) service, which is a wholly separate service governed by its own additional agreement. Unless you have purchased this DQF service and have a separate, active agreement with Lanefinder for it, you are solely responsible for maintaining your own paper trail of all releases, consents, copies of Reports, and any other documents required to comply with your legal obligations (including, but not limited to, DOT/FMCSA regulations).

Disclaimer on Report Accuracy: You acknowledge that Lanefinder is not a consumer reporting agency, does not compile these Reports, and is not responsible for the accuracy of any information in a Report provided by Foley.

Disclaimer on AI Processing and Analytics: You acknowledge that Lanefinder may use AI tools to process Reports and generate summaries, statistics, key metrics, or to highlight potential issues ("AI Analytics"). You agree that any such AI Analytics are provided for informational purposes only and as a convenience. They are not a substitute for your independent review of the full, original Report. Lanefinder makes no representations or warranties regarding the accuracy, completeness, or reliability of any AI Analytics. You retain sole responsibility for all employment decisions and must independently verify all information. Lanefinder disclaims all liability for any action or inaction you take in reliance on any AI Analytics.

Indemnification: You agree to indemnify and hold harmless Lanefinder from any claims, liabilities, damages, or costs (including attorneys' fees) arising from your request for, use of, or reliance on any Reports or any AI Analytics derived therefrom, or your breach of FCRA compliance.

B. For Drivers

Authorization: You authorize Lanefinder to share your information (including documents you upload, like your commercial driver's license or medical card) with Foley and with Carriers to facilitate the ordering and review of Reports.

Consent to Carriers: You consent to Lanefinder and prospective Carrier employers (with whom you have applied) accessing, disclosing, and using the results of any Reports to provide the Services and for any other lawful purpose related to the hiring process.

Disclaimer: You acknowledge that Lanefinder is not responsible for any actions a Carrier takes based on the information in a Report and is not liable for any costs or damages related to the information provided by a third-party reporting agency.

16. Termination

We may suspend or terminate your access if you violate these Terms or misuse the Services.

Canceling Your Account: You may cancel your account at any time. The process for deletion depends on your account type:

• For Drivers: Upon request, your profile will be deactivated, and your personal data is scheduled for permanent deletion after a 7-day grace period, during which you may contact support to restore your account.
• For Carriers: Upon request, your account and all associated data will be terminated and permanently deleted immediately.

Disclaimer on Record-Keeping: You acknowledge that, unless you have a separate, active agreement for our "Driver Qualification File" (DQF) service, Lanefinder is not a record-keeping service. You are solely responsible for downloading, exporting, and maintaining your own records (such as driver applications, compliance documents, or reports) as required by law. Upon termination of your account, Lanefinder is not required to keep or provide access to any records or data on your behalf (subject to the terms of any separate DQF agreement, if applicable).

Limitations on Termination: Upon termination, rights and licenses granted to you end immediately. We will delete or anonymize your data (according to the process above), except for information we are legally required to retain to comply with regulatory obligations (such as driver application records for DOT/FMCSA compliance), prevent fraud, or enforce our terms.

17. Copyright Policy (DMCA)

Lanefinder respects the intellectual property rights of others and expects users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law, including the Digital Millennium Copyright Act (DMCA).

Takedown Notices: If you believe that any content on our Services infringes your copyright, please provide our Copyright Agent with the following information in writing:

• A physical or electronic signature of a person authorized to act on behalf of the copyright owner.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it.
• Your contact information, including your address, telephone number, and an email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Copyright Agent: Notices should be sent to our designated Copyright Agent at [email protected] .

Repeat Infringers: We reserve the right to terminate, in appropriate circumstances, the accounts of users who are deemed to be repeat infringers.

18. Service Level Agreement (SLA)

We warrant that the paid Services will be available with a monthly uptime of at least 98% (the "Service Uptime"). The Service Uptime does not apply to service unavailability resulting from (i) scheduled maintenance, (ii) Force Majeure events (as defined in Section 28), (iii) any outages or issues with third-party providers or your own equipment, or (iv) your breach of these Terms.

If we fail to meet the Service Uptime in any given calendar month, and upon your written request to [email protected] within 30 days, you will be entitled to a service credit equal to 5% of your monthly subscription fee for the affected Service. This service credit is your sole and exclusive remedy for any breach of this Service Uptime warranty.

19. Data Security

We will maintain reasonable administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of your Customer Content. However, no security system is impenetrable, and we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal data for improper purposes.

20. Disclaimer of Warranties

The Services are provided “as is” and “as available.” Except for the service level warranty in Section 18, and to the maximum extent permitted by law, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.

We do not warrant that the Services will be error-free, secure, or uninterrupted.

No Endorsement of User Content: Lanefinder acts as a passive conduit for the distribution and publication of Customer Content. We do not endorse any Customer Content and have no obligation to screen or verify the accuracy, legality, or truthfulness of any content posted by users.

No Responsibility for User Content: We are not responsible and have no liability for any Customer Content, including any false, defamatory, libelous, slanderous, misleading, or offensive content. You rely on any Customer Content at your own risk.

21. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, data, goodwill, or other intangible losses.

Our total liability to you for claims relating to the Services will not exceed the greater of (i) the amounts you paid to Lanefinder for the Services in the three (3) months before the claim arose, or (ii) USD $100.

22. Indemnification

A. Indemnification by You: You agree to indemnify and hold harmless Lanefinder, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services or violation of these Terms (including the specific indemnification in Section 15.A and any breach of your warranties in Section 5).

B. Indemnification by Lanefinder: We agree to defend you against any third-party claim alleging that the Software (as defined in Section 13), when used as permitted by these Terms, infringes a third-party's U.S. patent or copyright. We will pay any damages finally awarded against you, or any settlement amounts, that are attributable to such a claim. This obligation does not apply if the infringement claim arises from (i) your Customer Content, (ii) your modification of the Software, (iii) your use of the Software in combination with any product or service not provided by Lanefinder, or (iv) your breach of these Terms. This section (22.B) states Lanefinder's entire liability and your sole remedy for intellectual property infringement claims.

23. Dispute Resolution; Arbitration; Class Waiver

MANDATORY ARBITRATION & CLASS ACTION WAIVER. You and Lanefinder agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Class actions and class arbitrations are not permitted. Either party may bring a claim in small-claims court instead of arbitration. You may opt out of this arbitration agreement within thirty (30) days of accepting these Terms by emailing [email protected] with your name and the email associated with your account.

24. Attorneys' Fees

In the event any legal proceeding is commenced to enforce these Terms, the prevailing party shall be entitled to reasonable attorneys' fees and costs from the other party. Further, regardless of whether any formal legal proceeding is commenced, you agree to pay any and all reasonable attorneys' fees incurred by Lanefinder in its efforts to enforce these Terms, specifically including, but not limited to, the collection of any fees owed.

25. Governing Law & Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules, reflecting the incorporation of our parent company, Lanefinder Holdings, Inc. Venue for arbitration or any permitted small-claims action will be in New Castle County, Delaware.

26. Referral and Invite Tools

Our Services may allow you to invite others to use Lanefinder, such as referring a driver or forwarding a job post. If you use these features, you agree that:

• You will only provide contact details for individuals with whom you have a personal or professional relationship.
• You have the necessary consent from the invitee to provide their information to us for the purpose of sending the invitation.
• We will use the information solely to send the invitation and track referral activity.

27. Publicity

If you are a Carrier, you grant Lanefinder a non-exclusive, worldwide, royalty-free license to use your name, logo, and trademarks for our marketing and promotional purposes, such as in customer lists, on our website, and in sales materials. You can opt out of this and revoke this license at any time by sending a written notice to [email protected].

28. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms (except for payment obligations) due to any event beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, labor strikes, or failures of communication facilities, third-party hosting providers, or utilities.

29. Miscellaneous

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

You may not assign these Terms without our prior written consent. We may assign these Terms.

Failure to enforce any right is not a waiver of that right.

These Terms constitute the entire agreement between you and Lanefinder regarding the Services.

30. Notices

Notices by Lanefinder to you may be provided by a general posting on the Services or by email to the address associated with your account. Notices by you to Lanefinder must be given through electronic mail to [email protected].

31. Contact

Lanefinder Workforce Solutions LLC (on behalf of Lanefinder Holdings Inc.)
412 East Madison, Suite 1200
Tampa, Florida 33602, USA
Email: [email protected]